Back to home

Privacy policy

Last updated: January 2026

Our commitment to your privacy

1well is committed to protecting your personal health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information we collect

We collect information you provide directly to us, including account information (name, email, password) and health data from connected providers (fitness metrics, sleep data, activity records). We also collect usage data to improve our services.

How we use your information

We use your health data solely to provide you with our services, including data synchronization, visualization, and API access. We never sell your personal health information to third parties.

Data security

We implement industry-standard security measures to protect your health data. All data is encrypted at rest using AES-256-GCM encryption and in transit using TLS 1.3. We maintain HIPAA compliance and conduct regular security audits.

Your rights

You have the right to access, correct, or delete your personal data at any time. You can disconnect health providers and revoke access to your data through your account settings. Upon request, we will export or permanently delete all your data.

Contact us

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@onewell.health.